PRIVACY POLICY

Liz Yuile is a UK based freelance designer and illustrator. I take your privacy very seriously. I will never trade, sell or rent your private information or share your details in any way.

This Privacy Policy describes how and when I collect, use, and any reasons why I might disclose information (i.e. for legal or tax purposes) and how I keep it safe from others seeing it.

This Privacy Policy does not apply to the practices of other companies that I do not own or control.

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WEBSITE COOKIES AND GOOGLE ANALYTICS

Website cookies are sadly not of the chocolate chip variety! They are small pieces of data, stored in text files on your computer or other device when websites are loaded in a browser. They are usually used to ‘remember’ you and your preferences. For example, your location and your preferred language.

I use these cookies to see what pages and blog posts are being clicked on the most, and how you’ve found my website (i.e. Google search, Instagram or Facebook) through Google Analytics. This in turn helps me to direct my marketing in the right places.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers

Neither Google or I can see any personal information about you or your computer from a cookie.

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WHEN YOU SIGN UP TO MY NEWSLETTER AND MAILING LIST

When you sign up to my newsletter your email address will be saved in my mailing list. I use MailChimp to manage my mailing list. You can unsubscribe at anytime here and you can view Mailchimp’s privacy policy here.

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WHEN YOU CONTACT ME

If you contact me through my contact page or via email, I will need your name and email address. This information is kept temporarily on my website server and is also sent directly to my gmail inbox and will be used solely for responding to your enquiry and will not be shared.

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WHEN YOU PLACE AN ORDER, INCLUDING CUSTOM DESIGN WORK

To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

I will only use this information for the following purposes:

• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required for tax reasons.

My website is hosted by wix.com and you can view their privacy policy here.

My online shop is powered by Etsy and you can view their privacy policy here.

All online payments taken by Liz Yuile Studio are managed by either Etsy or PayPal, I do not see your payment details. Click here to see the privacy policies for PayPal and Etsy.

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DATA RETENTION

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

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YOUR RIGHTS

If you reside in certain territories, including the EU, you have the right to view, change, restrict and delete the data that I hold about you under the new General Data Protection Regulation.

If you ever want to view, amend or delete any your personal information that I hold, or if you have any questions or concerns, you may contact me at lizyuilestudio@gmail.com